Terms of Service

These Terms of Service ("Terms") govern your access to soundneuralai.pro and your relationship with Sound Neural AI Studio Inc. ("Sound Neural AI", "we", "us", or "our") when you use our website or engage our professional neural voice and audio services. By accessing the website or entering a service agreement with us, you agree to these Terms and our Privacy Policy.

1. About Sound Neural AI

Sound Neural AI Studio Inc. is a Canadian corporation (BN 736512048 RC0001) with its studio at 148 Geary Avenue, Suite 102, Toronto, Ontario M6H 2B7, Canada. We provide voice pilots, neural speech integration, listening quality assurance, and related audio production services. We are not an educational course provider, a celebrity impersonation service, or a general-purpose conversational AI chatbot company.

2. Website use

2.1 Permitted use

You may browse our website for lawful, personal, or internal business purposes. You may contact us through provided forms and channels. You must not misuse the site by introducing malware, attempting unauthorized access, scraping content in ways that impair performance, or submitting false or misleading information.

2.2 Accuracy of site content

We strive to keep descriptions, pricing ranges, and technical statements accurate, but website content is informational and does not constitute a binding offer. Binding commitments arise only through signed statements of work, purchase orders, or written contracts.

2.3 Intellectual property on the site

Text, graphics, logos, layout, and original media on soundneuralai.pro are owned by Sound Neural AI or our licensors. You may not reproduce, distribute, or create derivative works without written permission, except for limited quoting with attribution for fair review or news purposes permitted by law.

3. Service engagements

3.1 Proposals and contracts

Project scope, fees, timelines, deliverables, and acceptance criteria are defined in a written agreement. If a conflict arises between these Terms and a signed contract, the signed contract prevails for that project.

3.2 Client responsibilities

Clients must supply accurate briefs, lawful scripts, and necessary rights clearances for names, trademarks, and voice subjects. Clients are responsible for how deliverables are deployed, including synthetic-voice disclosure to end users where required by law or platform policy.

3.3 Revisions and acceptance

Revision rounds and approval windows are specified per engagement. Silence beyond the stated review period may constitute deemed acceptance of deliverables, as documented in the contract.

3.4 Fees and payment

Unless otherwise agreed, invoices are in Canadian dollars, due net thirty days. Late payments may incur interest at the lesser of 1.5% per month or the maximum permitted by law. We may suspend work on overdue accounts after notice.

4. Audio-AI and synthetic speech terms

Deliverables produced through our neural voice pipeline are synthetic speech unless explicitly labelled as human performance. Outputs are generated using machine models with human listening oversight. Sound Neural AI does not warrant that neural speech is indistinguishable from a specific natural person, nor do we encourage such use.

We refuse projects involving:

• Non-consensual voice replication or deepfake impersonation;
• Deceptive political messaging, fraudulent customer support, or emergency-alert mimicry;
• Content that violates applicable criminal, human rights, or intellectual property law;
• Undisclosed synthetic endorsements or testimonials.

Clients agree to label synthetic audio appropriately in their products and to indemnify Sound Neural AI against third-party claims arising from unlawful client deployment, except to the extent caused by our gross negligence or wilful misconduct in production.

5. Confidentiality

Each party may receive confidential information from the other. Confidential information includes scripts, unreleased product details, pricing, and technical architecture not publicly available. The receiving party will protect such information with reasonable care and use it only to perform the engagement. Confidentiality obligations survive termination for three years, except trade secrets which remain protected as long as they qualify.

6. Warranties and disclaimers

We warrant that services will be performed with professional skill and care consistent with industry practice for neural speech production. Except as expressly stated in a contract, the website and deliverables are provided "as is" without implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee uninterrupted website availability. Third-party APIs, telephony carriers, and hosting platforms may affect live performance beyond our control.

7. Limitation of liability

To the maximum extent permitted by applicable law, Sound Neural AI's total aggregate liability arising from any claim related to the website or a service engagement shall not exceed the fees paid by the client for that specific engagement during the twelve months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, even if advised of the possibility.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under Canadian law.

8. Indemnity

Clients agree to defend and indemnify Sound Neural AI against claims, damages, and reasonable legal fees arising from client-provided materials, client deployment choices, or client breach of these Terms, except where a claim results primarily from our failure to meet agreed production standards.

9. Termination

Either party may terminate a service agreement according to its termination clause. We may refuse or cancel an engagement if the client breaches payment terms, rights warranties, or acceptable-use rules. Upon termination, the client pays for work performed and non-cancellable third-party costs incurred.

10. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. The parties attorn to the exclusive jurisdiction of the courts located in Toronto, Ontario, subject to any arbitration clause in a signed project contract.

11. Changes

We may update these Terms by posting a revised version with a new effective date. Continued website use after changes constitutes acceptance of updated website Terms. Active client contracts continue under their signed terms until renewed.

12. Contact

Questions about these Terms: [email protected]
Sound Neural AI Studio Inc., 148 Geary Avenue, Suite 102, Toronto, ON M6H 2B7, Canada

13. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force. The invalid provision shall be replaced with a valid term that most closely reflects the original intent.

14. Entire agreement for website use

For website access, these Terms together with the Privacy Policy and Cookie Policy constitute the entire agreement between you and Sound Neural AI regarding non-contractual site use. Service projects remain governed by their individual signed agreements.

15. Force majeure

Neither party is liable for delays or failures caused by events beyond reasonable control, including natural disasters, widespread network outages, labour disputes not specific to the affected party, or government orders — provided the affected party notifies the other promptly and resumes performance when practicable.

16. Assignment

Clients may not assign rights or obligations under a service agreement without our written consent, except to a successor entity in a merger or acquisition that assumes the client's obligations. We may use qualified subcontractors for specialised tasks while remaining responsible for their performance toward the client.

17. Notices

Formal notices under a service contract should be sent to the addresses listed in that contract, or to [email protected] if no project agreement exists yet. Notices are deemed received on the next business day after email transmission without bounce-back error.

Last updated: 10 July 2026