FAQ
Questions we hear in the listening room
Plain answers about what we do, what we refuse, and how projects run from Geary Avenue.
Is Sound Neural AI a course, a voice-cloning / impersonation tool, or a general chatbot company?
No. We are a professional audio studio that designs and integrates neural speech for defined product and content uses. We do not sell online courses promising income from AI voices, we do not build impersonation or celebrity cloning tools, and we are not a general-purpose chatbot vendor. Engagements are scoped services — pilots, integrations, and listening QA — delivered with human oversight.
What is a voice pilot?
A voice pilot is a short, fixed-scope engagement where we produce a handful of neural voice candidates against your sample scripts, run a structured listening review, and recommend whether to proceed to full integration. It is the fastest way to hear how your words sound before you commit to a larger budget.
Do you record human voice actors?
We sometimes capture human reference takes for comparison and pronunciation guides. Deliverables labelled as neural speech are synthetic unless we explicitly mark a file as human performance. We clarify recording type in handoff documentation.
Can you clone my CEO's voice?
We require documented consent from the voice owner and a lawful use case. We decline requests intended to mislead audiences, bypass authentication, or imitate public figures without rights clearance. If consent or purpose is unclear, we stop at intake.
Which languages do you support?
Canadian English is our primary focus. We also support Canadian French and bilingual flows with separate tuning passes. Other languages may be available by arrangement if we can validate quality with native listeners.
How fast can you turn around a pilot?
Most pilots complete within five business days after we receive scripts and technical requirements. Rush timelines are possible when studio and reviewer capacity allows — ask when you contact us.
Do you host the neural models?
We can recommend hosted APIs, client-side deployments, or on-prem setups depending on latency, privacy, and voice-count needs. Hosting decisions are documented with cost and maintenance implications — we do not push a single vendor.
What should we prepare before contacting you?
Share sample scripts, target platforms (web, mobile, phone), approximate word count, languages, and any compliance constraints. If you have a staging environment, note latency budgets and audio formats expected.
Do you sign NDAs?
Yes. We routinely execute mutual non-disclosure agreements before receiving unreleased product scripts or strategic roadmap details. Our standard NDA is available on request; we also review client paper with reasonable turnaround.
How do you price rush work?
Rush fees depend on studio occupancy and reviewer availability. We quote them explicitly before work begins — never as a surprise invoice line. If a timeline is physically unrealistic for quality listening, we will say so and propose a phased delivery instead.
Where are you located?
Our studio is at 148 Geary Avenue, Suite 102, in Toronto's Davenport neighbourhood. We are reachable by bus and a short walk from Ossington station on the Bloor-Danforth line. Visitor parking is limited; we recommend transit or rideshare for listening sessions.
FAQ disclaimer on synthetic audio
Answers here describe how Sound Neural AI works today. Neural speech outputs are machine-generated and edited under human direction. They are not live human performances unless labelled otherwise. Your deployment must follow applicable disclosure rules for synthetic media. We are happy to provide plain-language labelling suggestions for your channel.
Still unsure if we are a fit?
Describe your use case — we will tell you honestly if we can help or point you elsewhere.
Start a voice pilot